Any way, anywhere, anytime.
Allegro technical support hotlines are staffed exclusively by Allegro-trained and certified professionals who know our solutions and understand your business. This staff has far-ranging experience and routinely troubleshoots complex energy information issues and decision support environments. You get fast results because our support teams rapidly escalate and resolve issues.
For customer implementation and upgrade projects, the customer support team works directly with the Allegro Services personnel assigned to your project, allowing for a single interface for reporting issues.
In addition, as part of your license fees, Allegro provides support services that include telephone support, software releases, software updates, and release notes.